> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shikshaos.triverseinfotech.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Requests

> Staff-collected payments that require admin approval

## How Payment Requests Work

When a **staff member** (not admin) collects a fee, it goes through an approval flow:

1. Staff records the payment → it becomes a **Payment Request**
2. Admin reviews and **approves or rejects** it
3. On approval, the payment is added to the student's balance and a receipt is generated

This ensures all fee collections are verified by the admin before hitting the books.

## For Staff — Submitting a Request

Go to **Fees**, find the student, and click **Collect Fee**. Fill in the details and submit. The payment will show as **Pending** until approved.

## For Admins — Reviewing Requests

Go to **Fees → Pending Requests**. You'll see all requests submitted by staff with:

* Student name
* Amount
* Payment method
* Date collected
* Staff member who collected

Click **Approve** to confirm or **Reject** (with a reason) to send it back.

<Note>
  Pending payment requests are also shown in the dashboard **Attention Feed** so admins don't miss them.
</Note>

## Rejected Requests

If a request is rejected, the staff member sees the rejection reason and can resubmit with corrections.

## Unverified Payments

Payments made via UPI or bank transfer that haven't been confirmed yet show as **Unverified**. Admins can verify them once the bank statement is checked.