What is an Enquiry?
An enquiry is a prospective student who has shown interest in your institute but hasn’t enrolled yet. Use the Enquiries module to track leads, schedule follow-ups, and convert them to admitted students.Adding an Enquiry
Go to Enquiries → Add Enquiry and fill in:- Name and phone number
- Course / standard of interest
- Source (walk-in, referral, social media, etc.)
- Expected fee
- Follow-up date
- Assigned staff member (optional)
Enquiry Statuses
Follow-Up Alerts
The dashboard Attention Feed shows all enquiries where the follow-up date is today or overdue. This ensures no lead slips through.Pipeline View
The enquiries page shows funnel counts for each status and a conversion rate (admitted / total). A forecast is calculated from expected fees of all non-lost enquiries.Converting to Student
When an enquiry is ready to enrol:- Open the enquiry
- Click Convert to Student
- Fill in the remaining admission details (batch, fee, etc.)